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Need Help? Here are some Frequently Asked Questions:

Multiple discounts and promotions cannot be combined within a singular order. Select the best available deal for the contents of your cart, or place separate orders if you'd like to take advantage of multiple offers!

Please note: If you have a discount code you must enter it once you've proceeded to the checkout page; apply your code in the box underneath your order summary.

Occasionally, automatic discounts will be promoted for specific items; in this case, the price will be automatically adjusted on applicable items and the breakdown will be shown in your cart and at checkout - no code required.

*Discounts are valid on regular priced, ready-to-ship items only (excluding custom made-to-order products and select limited edition products).

Transactions are processed in Canadian Dollars. While the website and content of your cart may be displayed in your "home" currency based on your IP Address, this may fluctuate based on the exchange rate at the day & time of order processing. The final charge will display in your "home" currency on your bank statement.

Once you receive your "Ready for Pickup" Email, please follow the instructions and schedule your pickup time slot through the booking link.

PLEASE NOTE:

  • Orders must be picked up within 5 calendar days of receiving your "Ready for Pickup" email notification.
  • Orders that are not picked up within 5 days will automatically be shipped to the address on file and you will receive an invoice for the cost of shipping.

Shipping is automatically calculated based on package weight and destination. Simply proceed through checkout and enter your shipping information to view the shipping options & pricing. You can review additional information regarding processing timelines & more here.

You can find many more Frequently Asked Questions by clicking here.


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